Technical Support
Real people, based in the USA, who know these generators inside out.
Reach Us
- Phone: 1-844-DUROMAX (1-844-387-6629)
- Email: support@duromaxpower.com
- Live chat during business hours
Break-In Procedure
Run the unit at no load for the first hour, change the oil after the first 5 hours, then follow the maintenance schedule in the owner's manual.
Routine Maintenance
- Oil change every 50 hours (10W-30, 40.5 fl oz capacity)
- Air filter cleaning every 25 hours
- Spark plug inspection every 100 hours
- Run monthly for 15 minutes to keep the battery charged
Common Questions
Won't start on propane? Confirm the tank valve is fully open and the regulator is seated. Low power output? Check the fuel selector position and the circuit breakers on the panel.